FAQ
Shipping & Delivery
How fast will my DelarisSeravex order arrive? We know you need your phone protected ASAP! We offer three reliable shipping methods across the United States:
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Express Shipping (3-6 business days): $20.00 – For when you need premium protection in a flash.
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Standard Shipping (7-14 business days): $10.00 – Our most balanced and reliable delivery choice.
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Free Shipping (7-14 business days): $0.00 – Enjoy elite style with zero shipping cost on qualifying orders.
Can I track my package? Absolutely. Once your order is processed and shipped, you will receive an email with a tracking number so you can follow your case's journey right to your door.
Compatibility & Care
Are your cases MagSafe compatible? Many of our DelarisSeravex collections are designed with built-in magnets for seamless MagSafe charging and accessory compatibility. Please check the "Features" section on the specific product page to confirm MagSafe support for your chosen model.
Does the clear case turn yellow over time? We use high-grade, anti-yellowing polymers in our clear collections to ensure your phone’s original beauty shines through for as long as possible.
How do I clean my phone case? To keep your case looking brand new, simply wipe it with a soft, damp microfiber cloth. For deeper cleaning, use a small amount of mild soap and water. Avoid harsh chemicals that could damage the finish.
Returns & Satisfaction
What is your return policy? We want you to be 100% satisfied with your purchase. We accept returns on unused, undamaged items in their original packaging within 30 days of delivery.